Unconventional Gainz Return/Exchange Policy
Here at Unconventional Gainz, LLC our mission is to ensure your satisfaction and happiness with our products. It is important to us that our refund/return policy also reflects that as well! Therefore, you have up to 30 days from the date of receiving your item to request a refund. You will be responsible for the cost of return shipping. If you are not pleased with your purchase for any reason, we respectfully request that you do the following:
- Contact us via email and share your experience with our team so we are best able to rectify the matter both expeditiously and to your satisfaction
- Be sure to label your package as 'Returned Goods’
- Unconventional Gainz will accept, for return or exchange - items that are in NEW condition, unaltered, and free of damages by the customer.
- Shipping costs are non-refundable
- Unconventional Gainz is not liable for any return packages that may become lost or stolen in-transit
- Please keep proof of postage and/or return tracking information when shipping your returns
Once we receive your item for inspection and your return is approved, we will immediately notify you on the status of your refund or exchange. Your refund will be credited back to your original method of payment within 5 to 10 business days, dependent upon your bank and/or card issuer’s policy. If you have any further questions, feel free to let us know via email.
Unconventional Gainz, LLC
6775 MID CITIES AVE.
BELTSVILLE, MD. 20705